Pankaj Dhiman
Certified Independent Director, IICA | Senior Technical Program Manager | SAFe Agile Program and Product Management
Summary:
Results-driven Senior Program Manager with 24+ years of corporate experience and a proven track record of successfully leading end-to-end software development programs in the IT industry. With a focus on managing multiple programs, driving customer satisfaction, and enabling new business deals, consistently delivered exceptional outcomes. Expertise in program management, technical knowledge, and stakeholder engagement helped to effectively plan, execute, and deliver complex projects on time and within budget.
Throughout the career, demonstrated a strong commitment to customer success, aligning program objectives with customer needs, and ensuring high levels of customer satisfaction. Effectively managed relationships with key stakeholders, from executives to cross-functional teams, to drive program governance and meet customer commitments. Additionally, having a strategic mindset, enabled me to provide valuable insights and make informed decisions that align program outcomes with organizational goals.
As a dynamic leader, fostered a collaborative and high-performing team environment, attracting, developing, and retaining top talent. An excellent communication and presentation skills enabled to effectively convey complex technical concepts to both technical and non-technical audiences, including executives and customers. Adept at problem-solving, change management, and driving continuous improvement within software development programs.
With a strong foundation in program management and a track record of delivering successful results, I am equipped to make a significant impact as a Senior Program Manager / Engineering Manager
Core Competencies:
Corporate Governance | Agile Project and Program Management | Project Risk Management | Budgeting & Resource Allocation | Business Requirement Analysis | Software Security | Release Management | Process Efficiency | Change Management | Vendor Management | Cross-functional Collaboration | Communication Skills | Stakeholder Management | Escalation Management | Workforce Management | Learning & Development | Team Building & Leadership | Scrum Methodology | Agile SAFe Methodology |
Academics & Certifications
Certified Independent Director, IICA
AWS Certified Cloud Practitioner issued by Amazon Web Services Training and Certification
Certified SAFe 4 Scrum Master by Scaled Agile Inc
Certified ScrumMaster® by SCRUM ALLIANCE®
Master of Computer Applications (M.C.A) from Dr. B.R Ambedkar University (Formerly Agra University) in 1999